SHIPPING:
Free shipping on orders in the U.S
The worldwide flat rate shipping is $14.99
If you order multiple types of products, they will arrive in separate packages, as I work with multiple specialized printing partners, each focused on a specific area of expertise.
DELIVERY TIMES:
PRINTS & PRODUCTS: Please allow 5-10 days for processing and delivery. It most cases, you can expect to receive your order in about a week.
ORIGINALS: Please allow 3-10 business days for me to sign your piece, custom frame it (if applicable), and ship it to you. Original artworks are shipped from my home studio in Virginia. If you have a special request on an original, contact me before placing your order.
RETURNS:
If you are unsatisfied for any reason due to a product that arrives in less-than-perfect condition, I will refund or exchange your item within 30 days of purchase. Returns are free.
To be eligible for a return on an original, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
As many of my art pieces are sent directly from my art framer or my fine art printer, please do not send your purchase back to the fine art printer. Contact me directly at hello@juliemaida.com.
Items sent back to us without first requesting a return will not be accepted.
Returns on digital downloads are not accepted (due to the nature of the product). However, your satisfaction is very important and you can always feel free to reach out to me at hello@juliemaida.com if you ever need help or have a problem with a product.